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Small-size dogs, cats and other pets are welcome on our trains. Dogs over 10 kilograms.
You can book this service, if available, up to 2 hours prior to departure time by calling our “Pronto Italo” Contact Center at 06.07.08. This service is only provided for Flex (subject to availability) in Prima, Comfort and on Evo train also Smart ambiences. The price is 50€.
This service can be added either at the time of booking or at a later date, right up until 2 hours before travel, by calling Italo Assistenza (89.20.20, calls will be charged). It is available according to the tariffs and ambiences selected. If the passenger is cancelling the journey or there is unavailability of a new train following a change, 80% of the supplement paid for the service will be reimbursed.
More details for your travel with your pets
Animals under 10 kilograms
All pets weighing under 10 kilograms can travel on our trains, provided they are transported in suitable travel containers (one per traveler) and kept in the luggage spaces or next to your seat.
Animals travelling with passengers from abroad must be accompanied by relevant ID systems and passports as set forth by EC regulation no. 998/2003, where applicable. All dogs must travel with their registration certificate.
Dogs over 10 kilograms
Booking the dedicated service, big-size dogs are allowed onboard provided they are kept on a leash and use a muzzle when getting on and off the train and whenever requested by the Italo staff. If the passenger is cancelling the journey or there is unavailability of a new train following a change, 80% of the supplement paid for the service will be reimbursed.
Guide dogs assisting visually impaired passengers travel free of charge and with no size or weight limitation applied. Dangerous pets or animals with diseases that are transmittable to humans are not allowed on our trains.