Transportation terms and conditions

We kindly invite you to carefully read the Transportation Contract of Italo S.p.A. and the REGULATION (EC) No 1371/2007 on rail passengers' rights and obligations

Italo Transportation Contract

Italo Transportation Contract Intermodal from May, 31th 2023
Italo Transportation Contract from June, 07th 2023
Italo Transportation Contract until June 06 2023
Regulation (EC) No 782/2021 valid from June, 07th 2023
Regulation (EC) No 1371/2007 valid until June, 06th 2023
More informations

We inform you that it is possible to request refund through a specific self-declaration made pursuant to art. 46 and 47 of DPR no. 445/2000 to be forwarded to the undersigned company before the train departs, in the hypothesis of positive Covid 19.
Please contact the number 060708 or 892020 (paid number) to receive instructions on how to correctly submit the request.


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