The health and safety of our employees and customers remains our top priority.

For this reason, we have adopted all the necessary safety measures in order to offer our customers a safe and tranquil travel experience.

Respect for others while travelling.

To safeguard the interests of all passengers and employees, Italo has introduced specific safety measures:

- it is necessary to provide name and surname (corresponding to those on a valid identity document) of all passengers when purchasing tickets in order to identify all passengers:
- special dispensers containing disinfectant solutions for the use of all passengers have been installed on board the train;
- air renewal on board is guaranteed through the air conditioning system.

More informations

We inform you that it is possible to request refund through a specific self-declaration made pursuant to art. 46 and 47 of DPR no. 445/2000 to be forwarded to the undersigned company before the train departs, in the hypothesis of positive Covid 19.
Please contact the number 060708 or 892020 (paid number) to receive instructions on how to correctly submit the request.

With Italo and Napisan your journey is safer and more secure

Rediscover the beauty of traveling together and in safety with Italo and Napisan.

Napisan and Italo together to increase the safety and protection of all Italo passengers and employees who move throughout Italy every day.


The collaboration involves the supply of sanitizing wipes for passengers (in the areas where they are provided) and in the Italo Club Lounges, as well as the installation of hand disinfectant gel dispensers in all train carriages, in the Lounges and in the ticket offices Italian.

Traveling with Italo is even safer with the new Hepa Filters

New air filtration system.

Traveling aboard Italo is now even safer, thanks to a new air filtering system.
Thanks to the installation of the innovative HEPA filters that drastically reduce the spread of the virus, it is possible to occupy seats without spacing and in total safety on the entire ITALO fleet.
Find out how it works.
FIND OUT MORE
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