Get on board
Quality and comfort tailored to your needs. Our broad offer of journey ambiences, each with its own features and services, allows you to pick your own traveling style and never compromise on quality.
We do not have classes, but 4 journey ambiences: Smart, Comfort, Prima and Club Executive, allowing for 5 different traveling styles.
Get on board: we’re waiting for you.
Our concept of service is based upon accurately balancing three key factors: a custom service, an ongoing assistance and best comfort.
Every day, we are committed to best supporting you before, during and after your trip. You can contact us at any time via our phone desk and our Italotreno.it website and choose from a broad portfolio of ticket offers and collateral services, designed to make your traveling experience as worry- and hassle-free as possible.
Our professionally-trained staff and the high-end technology of our trains allow us to always ensure an ad hoc assistance at any time of your trip and provide you with accurate and timely details and answers to your enquires.
Traveling on a high-speed Italo train also means enjoying a comfortable and safe experience in a cozy, bright ambience, ensuring the highest level of safety, in compliance with European rules.
With the new Italo Fast Track service your journey starts off on the Right Track!
Avoid queues and pass through checkpoints with ease thanks to a dedicated lane to help you get on board your Italo train faster.
- This service is available only to those in possession of a Prima or Club Executive ticket and to Italo Più Privilege and Gold Corporate card holders.
- The Fast Track service is currently available at Rome’s Termini Station on platforms 12 and above, and will shortly also be introduced at Milan Centrale.
- To access the Fast Track lane, Italo Più Privilege and Gold Corporate cardholders need to display their ticket together with their Italo card.
- This service is also available to travelling companions and minors in possession of a valid ticket.