Get on board
Quality and comfort tailored to your needs. Our broad offer of journey ambiences, each with its own features and services, allows you to pick your own traveling style and never compromise on quality.
We do not have classes, but 4 journey ambiences: Smart, Comfort, Prima and Club Executive, allowing for 5 different traveling styles.
Get on board: we’re waiting for you.
Our concept of service is based upon accurately balancing three key factors: a custom service, an ongoing assistance and best comfort.
Every day, we are committed to best supporting you before, during and after your trip. You can contact us at any time via our phone desk and our Italotreno.it website and choose from a broad portfolio of ticket offers and collateral services, designed to make your traveling experience as worry- and hassle-free as possible.
Our professionally-trained staff and the high-end technology of our trains allow us to always ensure an ad hoc assistance at any time of your trip and provide you with accurate and timely details and answers to your enquires.
Traveling on a high-speed Italo train also means enjoying a comfortable and safe experience in a cozy, bright ambience, ensuring the highest level of safety, in compliance with European rules.
Our mission and our style is to provide you with a consistent and customized level of assistance for all your travel experiences. That’s why we carefully train our onboard staff, by accurately selecting all candidates and certifying them at the NTV Training School.
Every Italo train features a highly professional and skilled crew with specific tasks: