Why choose Italo?
If you want the utmost flexibility in business travel, Italo offers a range of solutions to meet your needs. Starting with Basic, which allows unlimited free changes in the traveller’s name, date and time of travel and journey ambience up to the time of departure, subject to availability.
If something comes up and you are late arriving at the station, Basic tickets offer you an extra hour of time (“ExtraTempo”) to change your ticket to the next available train, subject to availability. Available in your departure station only, from Italo staff members with mobile devices.
If what you want is the best value for money, and you’re not so concerned about flexibility, look for trains offering Economy service, permitting unlimited changes upon payment of a small fee (10%).
You can even book right on the platform!
For an extra charge (about 15% extra), Italo allows you to purchase your ticket at the very last minute, right on the platform. Go to an Italo staff member on the platform and you will be assigned a seat on the train standing in the station. You can pay for your ticket at your convenience once you are on board.
Milan-Rome: a versatile choice of stations, including direct links
Italo links Milan with Rome from stations at strategic locations in the two cities: Porta Garibaldi and Rogoredo in Milan, and Tiburtina and Ostiense stations in Rome. Starting in August 26th 2012, Italo links Milan and Rome with a direct service (with no intermediate stops) in less than 3 hours.
Internet and live TV
Italo offers you a free internet connection in all journey ambiences, conveniently accessible by Wi-Fi, and the Sky TG24 television channel, also freely accessible via the Italolive on-board portal.
The Italo solution combines three different technologies (satellite, UMTS and Wi-Fi) which are used on the basis of availability and external conditions to guarantee you uninterrupted high quality navigation and good coverage even in the presence of tunnels or other obstacles, except for the particularly long tunnel between Bologna and Florence.
To use the Internet service, simply log on to the on-board portal from your PC or portable device via Wi-Fi with either a temporary username and password sent to you in a text message or your italotreno.it username and password.
Concentrate on your work, but Relax
On Italo trains you can travel in a Relax coach: an alternative place to relax or work where silence reigns. In Prima Relax it is forbidden to use mobile phones, and travellers are asked to be careful not to disturb others.
Club: Taking Service to a New Level
The Club coach is ideal for business travel with top quality exclusive service. Club coaches also include two Lounges with a maximum of 4 seats which can only be booked “en bloc” for total privacy.
Casa Italo in the station
All stations served by Italo feature Casa Italo: a service centre open to all travellers where you can contact Italo staff for any information or assistance you may require and use Wi-Fi before and after your journey. If you have chosen to travel in Club, you will also have access to an exclusive lounge in the Casa Italo area in Milan Porta Garibaldi and Rome Ostiense stations.
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