Transportation terms and conditions

We kindly invite you to carefully read the Transportation Contract of Italo S.p.A. and the REGULATION (EC) No 1371/2007 on rail passengers' rights and obligations

Italo Transportation Contract

Italo Transportation Contract Intermodal from May, 31th 2023
Italo Transportation Contract from April, 13th 2022
Italo Transportation Contract until April, 12th 2022
Regulation (EC) No 1371/2007
More informations

We inform you that it is possible to request refund through a specific self-declaration made pursuant to art. 46 and 47 of DPR no. 445/2000 to be forwarded to the undersigned company before the train departs, in the hypothesis of positive Covid 19.
Please contact the number 060708 or 892020 (paid number) to receive instructions on how to correctly submit the request.


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