In Venice, Casa Italo is already active on "Venezia Santa Lucia station" and soon even on "Venezia Mestre", where so far you can find desk with Italo staff, always ready to welcom and support you with info and assistance before and after your journeys.
Venezia Santa Lucia Staff
Alessandra, the Travel Operations Manager, supervises and coordinates services and the Italo in-station team, which includes:
constantly manned by station staff to provide assistance and information.
Self Service Ticket Machines
This station has 3 ticket machines located in Casa Italo. Payment can be made by credit and debit cards, and also in cash on some machines.
Arrival and Departures Boards
Display screens showing the arrival and departure times of Italo trains.
With sofas and other seating to wait for your train in comfort.
A table equipped with electric sockets to work on your PC.
Free internet access for Italo Più loyalty card holders. Just ask for a username and password at the service desk.
Interurban links to/from Venezia S.L.
- Station Manager: manages all the customer support activities in Casa Italo and in the other Italo in-station facilities. The Station Manager will give you all the assistance you need for your journey and also useful suggestions on the city you are in.
- Hostess & Steward: always at your side to provide you with assistance and information in Casa Italo and in other areas of the station.
- Local transport
- Venezia taxi